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A2P 10DLC Registration with Carrier

Written by Iryna

Updated 23 days ago

After activating your Smarter Contact account, you need to register your Brand and Campaign due to A2P 10DLC.

Mobile carriers are requiring all US businesses sending SMS through the A2P 10DLC system to register with them.


With Smarter Contact, you can register for FREE.

We kept it as SIMPLE and SMOOTH as possible.


Here’s how you can get registered and start running your campaigns.


INSTRUCTIONS:


1. Activate your subscription on the Membership page.

2. Go to the A2P 10DLC page in the Settings of your account.


3. Add the required info to the relevant fields:

Personal Information

• First Name
• Last Name

• Contact Number: It should match the number from EIN and the number on the contact details of your website.
• Email: It should have a domain name similar to your website domain name.
e.g. Site: https://smartercontact.com/ > Email: support@smartercontact.com
• Country
• State
• City
• Address/Street
• Zip Code

Brand Details

• Legal Company Name: This name should match the name in your legal documents.

• Website: You can use the URL of your Facebook page e.g.

https://www.facebook.com/groups/…

You can also easily create your free site with https://tilda.cc/de/, https://www.wix.com/, https://webflow.com/, and https://wordpress.com/.


Website requirements:
• Your site should have a secure https://… protocol extension.

The contact information on your site should match your site domain and contact details in the form.

• Your contact phone number on site should match the contact number submitted in the Personal Information section and the number stated in the EIN.

• Your business email should have a domain name similar to your website domain name.
e.g. Site: https://smartercontact.com/ > Email: support@smartercontact.com
• Your site should have a description of the opt-out flow:
e.g. There should be instructions on your site saying: “If you don’t want to receive messages from < organization name>, please reply STOP to <company number>.”


• EIN (Tax ID Number): To get more information and apply for your own EIN, click here
• EIN Issuing Country. Currently, only US-registered businesses can submit the registration.
• Usecase
• Vertical

Describe Campaign

• Message flow: Describe how a customer opts into a campaign, thereby giving consent to the sender to send messages. If a campaign supports different opt-in mechanisms, you must mention all of them.
e.g. Our company has a website where contacts submit the form, providing their contact details and consent to receive messages from us. We collect this data and use it to send our campaigns. (NOT TO BE USED IN REAL FORM)

• Describe your SMS campaign
• Campaign Alias/Title

• Sample Message 1: The message should have opt-out language Reply STOP to unsubscribe.
• Sample Message 2: The message should have opt-out language Reply STOP to unsubscribe.

4. Once you’ve added all the necessary information, click Submit.

5. Wait for the registration to get approved.
After the Brand registration approval, you can purchase owned numbers to get them approved by the carrier.

IMPORTANT:

  • All form fields are required for submission
  • You can have up to 49 numbers in your account with Standard A2P 10DLC registration
  • The average approval time is around 72h. Registration for brands with new EIN may take longer, as it takes time for IRS to update the national registry.
  • The approval of your registration is done on the carrier’s side, and we cannot speed up the process.
  • Carriers may also ask you to submit copies of the documents to prove the brand ownership.
  • You also need to register your subaccounts. Message templates should be different for each account, while message flow, campaign description, and campaign title can be similar to the data submitted for the main account.
    Each subaccount can also have 49 owned numbers.
  • Trial users can’t register with A2P 10DLC. Activate your subscription to register

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