If you notice a high carrier block rate in a campaign, you can export a list with all the carrier blocked numbers and create a new campaign to reach out to these leads again.
Please follow the steps below:
- Go to the Campaigns page
- Click on the campaign to select it
- Scroll down and click on Export > Carrier Blocked > Confirm
After exporting the CSV file, you can upload the list to create the new campaign and contact these leads.
It’s important to mention since these numbers are recorded in the system as undeliverables when uploading the list, you should remove the undeliverable scrub on the list upload screen by clicking on the little gear icon next to the name and unchecking the Remove Undeliverables option before you click on the Apply button.