Labels can help you to mark the leads to create more visibility within your account.
To manage all labels:
- go to the Account Settings
- select the Settings tab on the left panel
- and enable the Edit Label Settings toggle.
Once the toggle is enabled, you are able to:
- add new labels (Input new label field);
- edit/delete/set color of existing labels;
- set default label (that will be applied to all incoming conversations).
To hide label settings, just disable the toggle. This action does not influence the function of the labels.