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All Articles / Help Center Articles / Skip Tracing / Submitting a List for Skiptracing

Submitting a List for Skiptracing

Our skip trace service is the most advanced and robust skip tracing solution on the market. This is TOP quality data, we will provide you with the best matching numbers. We aggregate the data from multiple indexes on this search to give you the most accurate results.

To get the best results, the file should be uploaded, selecting the correct headers that match the data in each column to ensure you get the best hit rate.
The system will:

  • provide you with up to 4 numbers per contact
  • validate any numbers that you already have in the uploaded list
  • separate the mobile and landline data


  1. Go to Skiptrace page
  2. Click All files on the left panel. Your file should be in .CSV(comma separated) format.
  3. Click Browse button or drag & drop the file to upload the list of min 5 contacts. Wait for the list to get uploaded and click Next button.

4. Apply the headers by clicking on Header and selecting the item from the drop- down. Please use First Name, Last Name, Mailing Address uploaded in the exact format as these columns are mandatory. The mailing address will produce the most reliable results.
5. You can edit or delete the row by clicking the bin and pencil icons.

6. Click Next button when you are ready with mapping headers and editing.

7. Check the Payment details > Select Payment method > Click Confirm > Skiptrace now in the pop-up.

8. For skiptaced list, you can see the column with Phone type (Mobile/Landline) and numerical data: total Contacts in uploaded list; skiptraced Phone numbers with Mobileand Landlines calculated; date Created; Hitrate (out of total Contacts).
9. From skiptraced list page you can Upload New File for skiiptracing; Export list; Push to Contacts.

If you want to access or delete previously skiptraced files, go to Skiptrace page > All Files:


  1. The cost of skiptracing is $0.15/successful hit
  2. All skip trace requests are final upon submission. Requests are non-refundable and cannot be paused or canceled regardless of hit rate or user error.
  3. You will not be charged for non-hits. We’ll authorize the costs upfront on your card, assuming a 100% match rate. Once the results are returned, we will only charge for the actual matches.
  4. We will provide you with both mobile and landline indicators. From here, you’ll be able to export the data separately or directly into your Smarter Contact campaigns.
  5. You will receive the email from with the skiptraced file, payment, and skiptracing details.

Check our Skiptracing overview video: