Announcement: Smarter Contact has acquired Launch Control to become the undisputed real estate market leader.
Trusted by 10,000+ professionals
Rated Excellent 4.9 / 5
Hunting across separate systems drives handle times up. One workspace for voice and text lets agents pull up customer history and scripts instantly, so they serve more clients without adding headcount, and your agency takes on more accounts at the same staffing level.
Customer service agencies live and die by client contracts on First Contact Resolution and response time. Metrics tracking, mobile alerts, pre-set quick replies, and one interface help agents respond fast enough to hit the numbers their contracts demand.
Support agents suffer "dashboard fatigue" from clunky, fragmented tools, which pushes industry turnover past 30%. One easy-to-use platform simplifies the workflow and keeps agents in their seats longer.
A distributed workforce makes it hard to stop independent agents from downloading or copying sensitive client data. Centralize every communication log, call recording, and customer record in one hub the agency owns, not the individual agent.
Agents juggling multiple client accounts struggle to switch context, which leads to wrong answers and damaged brand reputations. The screen-pop and pre-set templates surface the right brand and customer info instantly, so every interaction lands right.
When a client complains about a call or disputes an interaction, fragmented systems make managers hunt for hours. Smarter Contact keeps your multi-channel conversations in one chronological archive for instant lookup and quality review.
Rated on G2
Smarter Contact stands out as one of the top SMS platforms available, thanks to its intuitive, user-friendly interface. It streamlines communication and makes managing messaging campaigns easier for anyone, regardless of experience level.
Rated on G2
We started using Smarter Contact because we wanted more flexibility in how we can text our leads. So far, we really like the platform and how the texting and phone feature are all in one place. Makes it a more streamlined approach to responding to leads.
Rated on G2
What I like best about Smarter Contact is how simple and effective it makes connecting with leads. The platform is extremely user-friendly, campaigns are easy to set up, and the delivery/response rates are excellent.
Rated on G2
The interface makes it simple to import lists, launch campaigns, and manage replies. It’s very intuitive and doesn’t take long to learn. For marketing, the return on ad spend has been very good — I’ve closed deals that easily paid for the subscription many times over.
Rated on G2
We’ve been using Smarter Contact as our go-to text marketing platform, and it’s been fantastic so far. The interface is easy to use, and it has helped us generate more conversations and deals, which have directly contributed to the growth of our real estate business.
Rated on G2
Not only does it have the best user interface of any texting platform I’ve used, but the support is also top-notch. My rep is always available to answer questions and even gives me tips on how to improve my SMS marketing. I’ve never had any issues with performance or integrations. Overall, it’s a top-tier choice if you’re going to do SMS.
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Smarter Contact is an AI-powered text and voice platform built to help customer service agencies cut average handle time and hit strict client SLAs by pulling every channel into one context-rich agent workspace.
Multi-tenant architecture keeps your clients’ profiles, workflows, and lines separate. Agents manage each account from one unified dashboard without logging in and out of different apps.
Yes. Voice calls and text chats land in a single chronological timeline, so agents move between channels without losing the customer’s context.
Smarter Contact doubles as a sales-enablement tool. Instead of competing on price per hour, you can pitch clients on your technical capability, your data security, and the measurable results you can show them.
Searching separate systems drives handle time up and caps your revenue unless you add headcount. Pulling voice, text, and customer history into one workspace gives agents instant context and scripts, so they serve more clients without new hires.
Agents on multiple accounts struggle to switch context, which leads to wrong answers. The screen-pop and pre-set templates surface the right brand and customer info instantly, and saved quick replies handle common questions, so interactions stay consistent.
Fragmented software makes managers hunt for hours. Smarter Contact keeps your multi-channel conversations in one chronological archive, so you find the interaction instantly and review it for quality.
Clunky, fragmented software causes “dashboard fatigue” that pushes support turnover past 30%. Consolidating your tools into one clean interface simplifies the workflow and helps keep agents on board.
Be notified to answer texts and calls directly on your phone and experience synchronous conversations between our mobile and desktop apps.
We support all mobile devices and browsers.
