Announcement: Smarter Contact has acquired Launch Control to become the undisputed real estate market leader.
Trusted by 10,000+ professionals
Rated Excellent 4.9 / 5
An unanswered phone in home services is revenue handed to a competitor. A homeowner with water on the floor dials down the search results until somebody picks up. Calls and texts land in one shared inbox your whole office can see, so a call that goes to voicemail during a busy stretch gets a text back in seconds instead of a callback tomorrow.
A homeowner requesting an estimate on your website is almost always requesting it from two or three companies at the same time. Responding first is the single biggest factor in who ends up doing the work. Web form submissions trigger an immediate text, and your team can call from the same screen without switching tools.
Home services brands face brutal seasonal drops when the calls naturally slow down. Automate off-season re-engagement through text and voicemail drop campaigns aimed at the customers already in your database, so tune-ups and inspections fill the calendar before the slow weeks arrive.
Requests submitted through your website or Local Services Ads sit in an inbox for hours while dispatch is buried, and a competitor books the job first. Now every request triggers an instant text and lands in a queue somebody is actually watching.
Technicians call and text customers from personal cell numbers, leaving dispatch in the dark on arrival times, quoted prices, and job status. Keep every conversation on company numbers, in one place, visible to the people who need it.
Techs build direct relationships with homeowners and property managers, and high-ticket repeat work quietly leaves with them. When every call and text runs through company numbers, the contact record, the conversation history, and the service history stay with your business.
Rated on G2
Smarter Contact stands out as one of the top SMS platforms available, thanks to its intuitive, user-friendly interface. It streamlines communication and makes managing messaging campaigns easier for anyone, regardless of experience level.
Rated on G2
We started using Smarter Contact because we wanted more flexibility in how we can text our leads. So far, we really like the platform and how the texting and phone feature are all in one place. Makes it a more streamlined approach to responding to leads.
Rated on G2
What I like best about Smarter Contact is how simple and effective it makes connecting with leads. The platform is extremely user-friendly, campaigns are easy to set up, and the delivery/response rates are excellent.
Rated on G2
The interface makes it simple to import lists, launch campaigns, and manage replies. It’s very intuitive and doesn’t take long to learn. For marketing, the return on ad spend has been very good — I’ve closed deals that easily paid for the subscription many times over.
Rated on G2
We’ve been using Smarter Contact as our go-to text marketing platform, and it’s been fantastic so far. The interface is easy to use, and it has helped us generate more conversations and deals, which have directly contributed to the growth of our real estate business.
Rated on G2
Not only does it have the best user interface of any texting platform I’ve used, but the support is also top-notch. My rep is always available to answer questions and even gives me tips on how to improve my SMS marketing. I’ve never had any issues with performance or integrations. Overall, it’s a top-tier choice if you’re going to do SMS.
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Smarter Contact is an AI-powered text and voice platform that puts your calls, texts, and customer history in one system your whole team can see. It speeds up how fast you respond to a new request, which is the single biggest factor in who books the job. It also lets you automate off-season re-engagement through text and voicemail drop campaigns aimed at your existing customer base, so the calendar stays full when the phone naturally slows down.
Yes. Technicians can download our mobile app to text arrival updates, send diagnostic photos, and call customers while on the road. Everything routes through a company-owned virtual number, so personal phone numbers stay private.
Yes. You can connect Smarter Contact to leading field service tools including ServiceTitan, Housecall Pro, and Jobber through Zapier, so new customers and job updates flow between systems without manual entry.
When a homeowner submits a quote or estimate request on your website, the system sends an immediate text and your team can call from the same screen. That cuts your response time from hours to under a minute, and the company that responds first usually books the job.
Yes. You can launch automated text and voicemail drop re-engagement sequences aimed at your existing customer database during slow months, reaching past customers to schedule annual HVAC tune-ups, plumbing inspections, gutter cleaning, and roof inspections before the calendar goes quiet.
Carriers make the final call on how a number is labeled, but the platform gives you the tools that keep your numbers healthy. Caller ID reputation monitoring watches carrier registries and flags problems early, local presence dialing matches the region you are calling, and line rotation keeps any single number from carrying your entire call volume. Registered, well-maintained numbers get labeled correctly far more often than unregistered ones.
The platform cannot control what a technician does on their own phone, but it can make sure the relationship lives with your company. When calls and texts run through company numbers, the contact record, conversation history, and service timeline stay in your system, so future service calls come back to you rather than to a personal cell.
Yes. Call recording can be enabled for inbound and outbound calls, with recordings stored on the customer timeline. Dispatch managers can pull up a recorded call to coach office staff on booking scripts, quoting, and handling upset customers.
Be notified to answer texts and calls directly on your phone and experience synchronous conversations between our mobile and desktop apps.
We support all mobile devices and browsers.
